CSG Consultancy is a Research-based Global Consultancy Firm in the Asia Pacific region. We spearhead global intelligence to provide total performance solutions to our clients. We deliver creative insights, value-added solutions and growth.

Mr. Peter Yip, CEO of CSG Consultancy, has more than twenty years of corporate and investment banking, human resource management and consulting experience in leading financial institutions, including JPMorgan, Chase Manhattan Bank, Standard Chartered Bank and ABN AMRO. Apart from practical banking experience, Peter specializes in organizational integration, leadership alignment, change management, culture development, performance management and feedback management.

Peter is a seasoned and professional consultant in the market. He has led many successful consulting projects and training programs in over 15 countries in USA, UK, Europe and Asia Pacific region. Peter is also a popular global speaker. He always gives visionary and thought-provoking speeches and presentation in the West and the East such as the American Society for Training & Development (ASTD) Conference in London, the Summit on Globalization of Human Resource in Taiwan, the Institute of Human Resource Management in Hong Kong and the ASTD-STADA Asia Pacific Conference 2011 in Singapore.

Global Strategic Partners

CSG GROWTH Model

Research undertakes external analysis on 4Ps (Product, Price, Place and Promotion), corporate image and positioning, customer satisfaction, etc. It also includes internal analysis such as organization health check, team effectiveness index, social survey, employee opinion survey, skills assessment and 360 degree feedback.

Strategic Consulting helps our clients formulate Game plan and strategy, achieve Return on investment, drive Organization change, build Winning culture, foster Talent development and launch High-impact learning solutions.

Electronic Performance Support System (EPSS)

• Re-engineering business processes
• Implementing new or updated IT systems
• Training employees to successfully implement new processes, systems, policies and procedures
• Staffing help desks to support end-users
• Building knowledge databases and information portals to support employee self-service

In order to fully realize the intended benefits of these continual changes, we need to enable our employees to successfully adopt and apply these new processes, skills, tasks and policies.

Electronic Performance Support System (EPSS) is a system that provides targeted and organized information at the moment of need by embedding the solution directly into the employee’s applications or workflows. It provides clear and immediate support to the user – measured in seconds. It provides scaffolded levels of support by providing just the right amount of information at just the right time.

American Society for Training & Development (ASTD)

• Career Planning & Talent Management Certificate
• Consulting Skills for Trainers Certificate
• Facilitating Organizational Change Certificate
• Managing the Learning Function Certificate
• Project Management for Trainers Certificate
• Training Certificate

Total Learning Solutions

Recent Consulting Projects

	Hong Leong Group - “Global Leaders Development Program”
	Societe Generale (China) - “Trust-Based Sales Forum”
	AXA (Guangzhou) Development Center - “Strategic Planning & Visioning Workshop”
	Bank of China (Hong Kong) - “Developing a One Bank, One Team Culture”
	Hang Seng Bank (China) - “Building a Sales and Coaching Culture”
	ABN AMRO Bank - “Fostering a Leadership and Coaching Culture”
	Bank of Communications, Hong Kong Branch’ - “Developing A Sales and Service Culture”
	Shanghai Commercial Bank Limited - “Strategic Planning and Visioning Process”
	Chiyu Banking Corporation Limited - “Developing a Sales-Oriented Culture”
	The Bank of East Asia Limited - “Managing Human Resources Culture”

Voices from Our Clients

Dear Peter, After some hectic days and some bank holidays I now take the time to let you know how proud I am with the delivery of the Managing for Growth  pilot of module 1 in Hong Kong. I heard from Linda how well everything went down and that the participants were very enthused with the programme. So congratulations for this.

Peter, Thank you very much for your kind support and leadership tendered to JF Direct Sales' first Away Day. I found it very useful, interesting and hopefully proves to be fruitful one day. Please keep in touch. Thanks and best regards.

Hi Peter, Again many thanks for supporting our short-notice requests. Truly appreciated. The workshops were well-received. We shall call on your professional assistance as the opportunities arrive in due course. Do not forget my personal rain-check to you for lunch when you are up in Central! Thank you to all for the great jobs!

Peter, Thank you very much. You did an excellent job ! I am sure the way you organized and delivered your session have totally changed our staff's initial negative perception. Their positive perception now has made a high difference to where we were only a couple of months ago.

Peter, Thank you so much for your great workshop. Very positive comments from staff and I am sure it will surely create a good "word of mouth" around the company. Remember we talked about the interviewing workshop during our last meeting. I will let you know in more details probably in late August.

Peter, Congratulations! I heard from Thomas that you've well facilitated the outflow of some ideas about communication and the others issues. Hopefully this starts the Leadership Development and be continued to other level of the organization.