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Sydicated Study
 

Doctor-patient communication critically influences the effectiveness of medical education initiatives, treatment decisions and patient compliance to recommended treatments.

Consumer Search Group (CSG), together with the global WIN network, conducted this ground-breaking study on physician-patient communication to provide healthcare stakeholders with a better understanding on how patients perceive communication skills of their doctor, how patients engage their physician, how treatment choices are influenced, the frequency and preferred modes of interaction and sources of health-related information.

We provide 2 reports – the Hong Kong one looks into the communication effectiveness between physicians and patients in Hong Kong, while the global one compiles the global findings and compares local performance with the other 38 countries around the world.

For more information of the reports, you can download our leaflet and media report. Feel free to contact us for enquiries and complete the order form if you would like to buy the reports.

The reports give you the answers of……
How patients engage their doctors? How likely patients would recommend their physicians?
What are the possible drivers for patients to recommend their physicians? How they greet, how they talk, or how they explain?
How patients perceive the communication skills of their doctors?
To what extent patients rely on a doctor to maintain their health?
What’s the compliance level to prescribed medication?
How treatment choices are influenced?
What are patients’ frequency and preferred mode of interaction?
 
ESOMAR Membership Information The United Kingdom Accreditation Service (UKAS) the American Society for Quality National Accreditation Board (ANAB) Alliance of International Market Research Institutes (AIMRI) China Marketing Research Association (CMRA) Mystery Shopping Providers Association (MSPA) Hong Kong General Chamber of Commerce (HKGCC)